Terms of service

Welcome to Eternal Memories, the place where you can create unique and personalized jewelry. Please read the following terms and conditions carefully before using our service.

Acceptance of Terms

By using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, we kindly ask you not to use our site.

Jewelry Customization

We offer a jewelry customization service that allows our customers to create unique pieces according to their preferences. Please note that, since each piece of jewelry is customized, longer production times may be required compared to pre-packaged products.

Intellectual Property Rights

All designs and content on our site are our property and are protected by copyright laws. It is not permitted to use, copy, or reproduce any part of our site or its content without our explicit written consent.

Orders and Payments

Orders placed through our site are subject to our acceptance. We reserve the right to refuse or cancel an order for any reason, including errors in pricing or product availability. Payment is due at the time of ordering, and we accept various forms of secure payment. Prices are exclusive of taxes and customs duties, which will be calculated at checkout. Please note that customs duties may be applied for international shipments and are the responsibility of the recipient.

Promotional Codes

Periodically, we may offer promotional codes that allow for discounts or additional benefits on orders. The use of promotional codes is subject to specific terms and conditions and may be limited in time. Promotional codes cannot be used in conjunction with other offers or promotions unless otherwise specified. A promotional code cannot be used after completing the checkout for the current order.

Limitation of Liability

We are committed to providing high-quality products and services, but we cannot be held liable if incorrect data provided results in a failed delivery of the package. It is the customer's responsibility to provide correct and updated information, including shipping address and contacts. We are not liable for direct, indirect, special, consequential, or incidental damages arising from the use or inability to use our site or services.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon their publication on our site. We encourage you to periodically check this page for any updates.